At Spare parts Online, we understand that getting your caravan and motorhome spare parts quickly and reliably is essential to keeping your adventures on track. That’s why we’ve designed a delivery process that is efficient, affordable, and tailored to meet the needs of our global community of DIY enthusiasts, caravan owners, and industry professionals. Below, you’ll find all the details about our shipping options, delivery times, and more.
Shipping Options
We offer two convenient shipping methods to ensure your orders arrive safely and on time, no matter where you are in the world (excluding some remote areas and parts of Asia). Choose the option that best suits your needs:
- Standard Shipping: For faster delivery, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and ensures your order is delivered within 10-15 days after dispatch. It’s perfect for those who need their parts sooner to get back on the road.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This economical option delivers your items within 15-25 days after dispatch, ideal for budget-conscious customers who plan ahead.
Order Processing and Delivery Times
We pride ourselves on quick order processing to minimize wait times. Once you place an order, our team works diligently to prepare it for shipment within 1-2 business days. After dispatch, the delivery time depends on your chosen shipping method:
- Standard Shipping (DHL/FedEx): 10-15 days after dispatch.
- Free Shipping (EMS): 15-25 days after dispatch.
Please note that delivery times may vary slightly based on your location and customs procedures, but we strive to keep everything transparent and efficient.
Global Reach with Care
Our shipping services cover most of the globe, reflecting our commitment to supporting caravan and motorhome enthusiasts worldwide. However, we currently cannot deliver to some remote regions and parts of Asia due to logistical constraints. If you have any questions about delivery to your area, feel free to reach out to our customer support team at [email protected].
Tracking Your Order
To give you peace of mind, all orders come with tracking information. Once your order is shipped, we’ll send you a confirmation email with a tracking number so you can monitor your package’s journey right to your doorstep.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you can do so within 15 days of receipt. Please ensure the product is in its original condition, and contact our support team to initiate the process. We’ll guide you through the steps and issue a refund or exchange promptly.
Why Choose Our Delivery Service? With competitive pricing, reliable carriers, and a customer-centric approach, we make sure your spare parts arrive when you need them. Our user-friendly website and dedicated support ensure a seamless experience from order to delivery.
Thank you for choosing Spare parts Online – where we deliver not just parts, but peace of mind for your adventures. Happy travels!